EVERY CALL. HEARD.
Transcribe, tag, score, and route every customer call in real time. Don't just record — reason.
WATCH IT THINK.
[00:31]AE: So how's the rollout been on your end?
[00:44]CUST: Honestly, the onboarding was the problem, not the product.
[01:12]CUST: And the pricing — I mean, we'd do twice the seats if it fit.
[01:38]AE: Got it. Let me pull up the tiers.
SIX SIGNALS. LIVE. PER CALL.
INTENT
Cancel, upsell, confused, churned-in-disguise — flagged live.
OBJECTIONS
Top 10 objections per product, per rep, per week.
SILENCE
The pauses matter. We measure them.
PACING
Fast talkers close. Slow talkers lose. Coach both.
LAUGHTER
Yes, really. It correlates with retention.
INTERRUPTIONS
Who cuts whom. For how long. Coach it out.
A WHISPER IN THE EAR.
Mid-call, our engine surfaces the next-best-thing-to-say. New reps sound like your top rep by week two. Your top rep sounds like a god.
PRICE OBJECTION DETECTED. TRY:
“What would make twice the seats feel worth it?”
CONFIDENCE 0.91 · BASED ON 412 SIMILAR CALLS